Inscrit le: 13 Avr 2017
|Posté le: Mer 7 Juin 2017 - 15:33 Sujet du message: Poker stars - I want to throw the book at them
|I am hoping this will get the attention of casinomeister as i know it will know right off the bat if any laws have been broken.
Pokerstars have locked my account because of issues with the account of someone who has used the same network as me. I do not know what to do with me. I have used my account at pokerstars every day for over a year and have deposited a lot of money. I play for fun for the most part and have never really maintained a bankroll so every time i play requires a deposit.
I went to deposit yesterday and it came up with a warning message saying "Due to a security issue on your account, some of your deposit options have been restricted. An email asking what was going on and they emailed me back saying they have completely locked my account now and asked for an explanation of my relationship with another user and gave me their user name. I know the person, but i dont speak to her anymore for a really personal and sensitive reason and i really shouldnt have to explain it to a poker room.
I did not find the right solution from the internet.
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